Member Benefits

Each time you spend at our property, you will earn Rewards Points.


Earning Points

Earn points based on the amount paid for usage of accommodation, restaurants and bars, spa as well as other services and facilities.

* 2% / 5% / 8% points added for JPY1,000 spent (incl. service charge, excl. tax) or more.
* Based on the number of points earned in one year from January to December each year, the point award rate for the following year will fluctuate.


Facilities and Services applicable for granting points

Palace Hotel Tokyo

  • Accommodation : room / package fee and service charge associated with it
  • Restaurants and bars : food and beverage / package fee / private dining room fee and service charge associated with it
    French Restaurant ESTERRE
    ・All-Day Dining GRAND KITCHEN 
    ・Japanese Restaurant WADAKURA
    ・Tempura TATSUMI
    ・Teppanyaki GO
    ・Main Bar ROYAL BAR
    ・Lounge Bar LOUNGE BAR PRIVÉ
    ・Lobby Lounge THE PALACE LOUNGE
    *payment for facilities NOT operated by Palace Hotel (“Kanesaka” and ”Amber Palace”) is NOT applicable for granting points.
  • evian SPA TOKYO
  • Pastry Shop SWEETS & DELI
  • Online Shop

Zentis Osaka

  • Accommodation : room / package fee and service charge associated with it


Using Points

Points earned may be redeemed for an eVoucher from 5,000 points or more, in denominations of 1,000 points.

Facilities and Services applicable to use eVouchers

Palace Hotel Tokyo

  • Accommodation : room / package fee and service charge associated with it
  • evian SPA TOKYO
  • French Restaurant ESTERRE
  • All-Day Dining GRAND KITCHEN 
  • Japanese Restaurant WADAKURA
  • Tempura TATSUMI
  • Teppanyaki GO
  • Main Bar ROYAL BAR
  • Lounge Bar LOUNGE BAR PRIVÉ
  • Lobby Lounge THE PALACE LOUNGE
  • Pastry Shop SWEETS & DELI

Zentis Osaka

  • Accommodation : room / package fee and service charge associated with it

Points Validity

2 years

All points will be revoked when there are no points activity (either earnings or usage) within a consecutive two-year period.